Poker Room Review: Seminole Hard Rock – Hollywood, Florida Author: Robbie Strazynski April 13, 2017 Last week, I had the good fortune of doing media coverage of the World Poker Tour ‘s Tournament of Champions to end off their 15th season. Poker Is Valued Differently Across South Florida Venues. Unsurprisingly, South Florida poker rooms are valued very differently by their venues. At the two Seminole casinos, Hard Rock Hollywood and Coconut Creek, the poker room is considered an important part of a larger, profitable gambling complex. You earn Comp Dollars by playing live poker with your Seminole Wild Card. At Seminole Casinos, you choose when, where and how to spend your Comp Dollars. You can spend Comp Dollars like regular dollars at hotels, restaurants, bars, lounges and retail stores. In addition, you may earn and use Comp Dollars at all Seminole Casinos throughout Florida. The Seminole Hard Rock Hollywood poker room is just a 10-15 minute drive from the Fort-Lauderdale Hollywood airport. It lies on Route 441 slightly north of the junction with 848. The casino sits a fair distance from the coast and is more isolated from other attractions than more coastal casinos like Isle Casino Pompano Park or Magic City. Unfortunately, the Moneymaker Tour party does end, and it’s ending at the Seminole Hard Rock Casino and Hotel in Hollywood, November 9th-11th. “Last licks”, as the Little League kids put it. “Last licks”, as the Little League kids put it.

• Seminole Hard Rock Hollywood Poker Blogs
• Seminole Hard Rock Hollywood Poker Blog

The World Series of Poker (WSOP) announced a new online series celebrating its 50 years of poker action.

The “50^th Anniversary Series” online poker festival, running now through Sept. 27will feature 50 special themed tournaments including “groovy” freezouts with no re-entry, as was customary in the early years of WSOP.

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Featuring both low-stakes Player Appreciation tournaments and a greater number of “high-rollers,” the anniversary series aims to replicate the WSOP experience, offering something of interest for every player.

In total $3 million in guaranteed prize money will be offered across the 50 themed tournaments.

Each Wednesday throughout the festival will feature a “Free Love Freeroll” of $10,000 to reward WSOP.COM players. Sundays will kick up the action, highlighted by a $100,000 guaranteed tournament for only $50+5 on Sept. 20, as well as a massive $505,050 guarantee Main Event with a $555 buy in on Sept. 27.

Coming off the record-breaking success of WSOP Online in July, which saw 44,229 entries and a total prize pool of $26.9 million, organizers are hopeful to jumpstart the fall campaign.

Additional details can be found on the sites here.

Seminole Hard Rock Hotel and Casino in Hollywood, Florida is a one-stop shop for entertainment. Its 140,000 square foot casino is open 24/7 and includes 2,200+ slots, 90+ table games, and 40+ high stakes poker tables. There are nine award-winning and signature dining options, 500 guest suites, and a 5,500 seat arena to enjoy live shows. Every department must work together to coordinate the complete customer experience through streamlined operations and real-time communication.

Hard Rock Hollywood's parent company conducted an employee engagement survey and an internal communications audit. Their largest communications gap existed between the hourly workforce - roughly 75% of their 10,000 team members - and their managers. The organization doesn’t provide hourly workers with company email, so more than 7,500+ employees had no real-time digital connection to the company. From scheduling to crisis communication, this created many inefficiencies throughout the organization. Messages from human resources were getting lost in the noise and word-of-mouth communication chain, and any communications that were happening could not be verified or measured.

'We have over 700 table games employees to manage [at the Hollywood casino], with a large majority who do not have company email. Red e App has eased and streamlined the overall process for both our management and front line team members. We now have
the ability to communicate with employees instantly.”

Leadership at Seminole Hard Rock Hollywood turned to Red e App as a mobile communication solution for hourly/non-desk workers. Red e App allows employees to access a mobile messaging platform without a company email address, and it has provided them with a dedicated, internal, real-time mobile communication channel for informing and engaging all hourly employees in every location. Red e App was chosen as the right tool because it is an enterprise secure mobile communication platform specifically designed for large, hierarchical organizations with many locations, and a large hourly and non-desk dominant workforce.

Communication on Every Level

Property managers and administrators send an average of 150,000+ messages/year with a 70%+ read rate. Employees also use the platform to communicate one-to-one with colleagues and managers, sending more than 50,000 messages each year with an astonishing 94% read rate.

Shift Management

Seminole Hard Rock Hollywood Poker Blogs

Departments with frequent schedule changes like Table Games use the Shifts feature to streamline schedules. Employees and managers can post open shifts, while managers can monitor, approve, and track schedule changes digitally to ensure the casino floor is fully staffed. More than 4500 team members are actively using Red e App Shifts.

Increased Engagement, Lower Turnover

Red e App participation has been correlated with lower turnover, particularly in high-value departments. Seminole Hard Rock also increased participation in their latest engagement survey to 90%, with top improved items (10% of higher) including communication from immediate supervisor.

Seminole Hard Rock Hollywood Poker Blog

“Red e App makes our day to day operations more efficient because now we can send out mass messages to all staff members instead of calling each one individually. When we have VIP Champagne Events I just have to send one message to my servers and they can sign up to work them.”